Senior Program Manager

RESPONSIBILITIES

  • Overall responsibility to effectively plan and execute key programs for our clients
  • Establish credibility with key client and partner stakeholders to deliver results
  • Manage dependencies between program and other competing priorities
  • Deliver effective project updates with key stakeholders to clearly outline project status
  • Effectively manage issues and risks, and drive solutions and mitigations to address them
  • Identify opportunities for improvement in business processes and project execution
  • Define the KPIs and success metrics for tracking program success
  • Proactively identifying resource constraints across cross functional teams that are considered and work to provide creative options / solutions to senior management.
  • Manage the unexpected gracefully and effectively.

Desired Skills & Qualifications

  • 8+ years of experience in an upper-management role, preferably in program management
  • Exceptional skills in leadership, time management, facilitation, and organization
  • Experience in managing stakeholders
  • Outstanding knowledge of change management principles and performance evaluation processes
  • Bachelor’s degree (or equivalent) in business administration or related field
  • Strong working knowledge of CRM software and program/project management tools
  • Agile methodologies preferred

Are You Ready To Join Our Team ?